MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered.
You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable.
Easy Return
We offer ‘Easy Return’ policy for items , you have 7 business days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It’s easy and fast:
In addition, please note that not all products on Lassentials.com is eligible for Return service, ONLY CONSUMABLES ARE ELIGIBLE FOR RETURNS.
How To Apply:
- Contact customer support
- Apply for Refund
- Get Money Back in 7-15 Days
Return items locally and easily:
- Get the return code by contacting customer support
- Take your package to the designated service point and,
- Lastly, wait for the local warehouse to confirm receipt of your returned package.
- Remember to contact support@lassentials.com or chat with our online operators.
Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement
Return Shipment Fee• Returning packages via a designated local return service point or via a door-to-door pickup service is a paid service.
i. Incases of returned items, buyer pays return shipping fees and gets refunds on actual cost of product purchased.
ii. We do not refund shipping fees.
Buyer pays return shipment fees.